With the Online Chat module developed by PrestaShop, you can finally offer an online chat system on your shop to have discussions with your customers. This communication tool has become vital for e-commerce stores and allows you to create stronger relationships with your customers by guiding and advising them in their purchases in real time.
- No subscription needed; in just a few clicks you can set up your module and begin conversing with your online customers!
- You will find a simple, easy-to-use, responsive interface and a design that adapts perfectly to your site, in administration as for your store.
- With online conversations, you build a stronger, more human relationship with your customers and improve loyalty to your brand.
- You reduce the number of abandoned carts by answering your visitors’ questions directly.
- You save time in managing after-sales services by solving problems and requests live.
