Accelerate The Power Of Knowledge Base With BetterDocs
Create & Manage Knowledge Base Documentations Effectively To Reduce Support Tickets, Increase productivity, Improve User Experience and scale your customer support operations.
Why Knowledge Base:
- Showcase Detail Information of Products & Services
- Instant Answer To Customer Queries By Self-Servicing
- Reduce Continuous Conversation On Support Desk
- Create a landing page for your documentation page in minutes with the beautiful ready layouts and give it a user friendly look without using any code.
- Generate Table of Content automatically when you use bullet points in help articles & m ake this TOC moves with the scroll in order to let your visitors always go to other part of docs.
- Customize documentation pages from setting or even add shortcode, page builder widgets and more to get full authority to make it standout for your web visitors.
- Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.
- Track and evaluate activities on your documentation page to get insights about your Knowledge Base and improve user experience by analyzing the traffic.
- Assist your visitors to get the exact docs solution and reduce dependency on support with built-in advanced live search option from the top.
- Create multiple knowledge bases for each of your products and maintain all of your documentation simultaneously from one website to increase efficiency.
- Connect to users worldwide on your multilingual WordPress websites by translating single docs into any language through seamless integration with WPML.
